Q1 - How would you rate the quality of the sales team's responses? *

Q2 - How do you evaluate the adequacy of the need with the proposed solution? *

Q3 - How would you rate the responsiveness of the sales team? *

Q4 - How do you evaluate the projects implemented on your site? *

	Not satisfied at all	Not satisfied	Moderately satisfied	Satisfied	Very satisfied	Site not involved
Engineering (upstream analysis, IT analysis, solution architecture solution, ...)
Solution installation
Development & validation
Commissioning and Reception of the solutions
Operational training (Operator position..)
Technical training (Maintenance Levels 1, 2 ..)
Change follow up of the team
Project management
Respect of the deadlines

Q5 - How would you rate the quality of Prescom products? *

	Not satisfied at all	Not satisfied	Moderately satisfied	Satisfied	Very satisfied	Site not involved
CRITI-CALL
M5S
iMSARcall (Maritime)
Operators Stations - dispatchers (Omni Dispatch..)
Desktops - Dispatch consoles (Ester/ NanoTouch/ Micro Touch..)
PMR-TLE Gateways (TACTICOM)
Recorders - Recorder Pro
Video Communication - Instant View

Q6 - How would you rate the Maintenance in operational condition ? *

	Not satisfied at all	Not satisfied	Moderately satisfied	Satisfied	Very satisfied	Site not involved
Telephone support (Tickets)
Hot Line (H24)
Repair Services (ARM..)
Corrective maintenance software
Preventive maintenance follow up / Visit (VMP)
Respect of the Guaranteed recovery time (GTR)
Respect of the Guaranteed intervention time (GTI)

Q7 - What new technologie(s) do you expect to use in the near future ?

Q8 - What are you projects or expectations ? *

Q9 - Would you recommend PRESCOM's services to other organizations *

What is you activity area? *

Customer type *

Customer name (or site): *

Email Adress *