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~~Customer satisfaction survey~~ _____ (less than 5 minutes) _____
MARKETING AND SALES PROCESS
Q1 - How do you evaluate your relationships with Prescom Marketing and Sales Department ?
*
Bad
Not sufficient
Sufficient
Good
Excellent
Do you have a comment to add ?
PRESCOM SERVICES
Q2 - How do you evaluate services provided by Prescom?
*
Bad
Not sufficient
Sufficient
Good
Excellent
Not concerned
Installation of communication systems
Equipment commissioning and acceptance
User training
Technical training
Support & Maintenance
Expertise, technical audit
Do you have a comment to add?
PRESCOM PRODUCTS
Q3 - How do you evaluate Prescom products quality?
*
Bad
Not sufficient
Sufficient
Good
Excellent
Not concerned
CRITI-CALL
M5S
iMSARcall
Operators stations – Dispatchers
Desk - Dispatch Consoles
PMR-LTE gateways
PMR-IP Gateways
Recorders – Recorder pro
Video communications - InstantView
Do you have a comment to add?
YOURS NEEDS AND EXPECTATIONS
Q4 – What are your projects or expectations (several possible answers)?
*
I would like to share with you our future projects
I would like to receive information on new PRESCOM products
I would like to receive information on maintenance contracts
I have no specific request at the moment
Other :
RECOMMANDATIONS
Q5 – Would you recommend PRESCOM’s services to other companies?
*
10 (Absolutely)
9
8
7
6
5
4
3
2
1
0 (Not at all)
Do you have a comment to add?
A FEW INFORMATIONS ABOUT YOU
What is your activity ?
*
Public Safety
Fire and Rescue
Health Emergency
Maritime safety
Defence
Transport
Industries
Cities
Integrator
Other :
Customer type
*
Final user
Integrator
Editor, builder
Consultant
Other :
Name of your company (or site):
*
Your email :
*